Refund Policy

Refund Policy

Last Updated: 29-06-2026

At Prabhat Education, we are committed to providing high-quality educational courses and learning resources. We encourage students to carefully review course details before making a purchase. This Refund Policy explains the conditions under which refunds may be granted.

1. General Policy for Digital Products & Online Courses

Most of our courses, study materials, video lectures, PDFs, and other educational resources are digital products that become instantly accessible after successful payment.

Therefore, all purchases are generally non-refundable and non-transferable once access to the course or digital content has been provided.

This policy helps protect our educational content and intellectual property.

2. Circumstances Where a Refund May Be Considered

Refund requests may be reviewed under the following situations:

Technical Access Issues

If you are unable to access your purchased course due to a technical issue on our platform, and our support team is unable to resolve the issue within 72 hours, you may be eligible for a refund.

Duplicate Payment

If you accidentally make multiple payments for the same course or service, the duplicate payment will be refunded after verification.

Incorrect Course Delivery

If you receive a course that is significantly different from the description provided on our Website, your refund request may be considered.

Please Note: Personal preferences, change of mind, or dissatisfaction based on expectations do not qualify for a refund.

3. How to Request a Refund

To request a refund:

Refund Request – Your Name – Course Name

Include the following information:

  • Full Name
  • Registered Mobile Number
  • Registered Email Address
  • Course Name
  • Payment Transaction ID
  • Reason for requesting the refund

Our support team will review your request and respond within 7–10 business days.

4. Live Classes & Coaching Programs

For live classes, workshops, or batch-based coaching programs:

  • A partial refund may be considered only if you cancel your enrollment before the first live class begins. Administrative or processing charges may be deducted.
  • No refund will be provided once the live batch or coaching session has started, as your seat has already been reserved.

5. Approved Refunds

If your refund request is approved:

  • The refund will be processed to your original payment method.
  • Depending on your bank or payment service provider, the amount may take 7–14 business days to reflect in your account.

6. Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind after purchase
  • Failure to complete the course
  • Lack of time to attend classes
  • Dissatisfaction due to personal expectations
  • Incorrect purchase made by the customer
  • Failure to use the purchased course before its validity expires

7. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

Prabhat Education

🌐 Website: https://prabhateducation.in

📧 Email: prabhateducation86@gmail.com

📱 Mobile / WhatsApp: +91 89693 99482

We appreciate your trust in Prabhat Education and are committed to providing quality education and excellent student support.

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